Tec-O-Pharm Group · Legal & Support
FAQ, Privacy & Terms
Everything you need to know about our services, your privacy, and the terms governing use of this website.
Support
Frequently Asked Questions
What is Tec-O-Pharm Group?
Tec-O-Pharm Libra Ltd. is a leading Israeli pharmaceutical company established in 1992, specializing in the representation, import, regulatory management, marketing, and distribution of pharmaceutical products across multiple therapeutic categories in Israel.
What therapeutic areas does Tec-O-Pharm cover?
We cover a wide range of therapeutic areas including Pain Control, Urology, Antibiotics, Hematology, Analgesia, Hormones, and Women’s Health. Each category includes internationally recognized pharmaceutical products approved by the Israeli Ministry of Health.
Are your products approved by the Israeli Ministry of Health?
Yes. All products distributed by Tec-O-Pharm Group are fully registered and approved by the Israeli Ministry of Health. Regulatory compliance is a cornerstone of our operations, and we maintain strict adherence to all local and international pharmaceutical standards.
How can I find the patient leaflet for a specific product?
Patient leaflets for all registered products are available on the Israeli Ministry of Health drug registry at israeldrugs.health.gov.il. You can also visit the relevant product page on our website for direct links.
Who should I contact for medical advice?
This website provides general product information only and does not constitute medical advice. Always consult your physician, pharmacist, or a qualified healthcare professional before starting, stopping, or changing any medication.
How can I contact Tec-O-Pharm?
You can reach us at office@toplibra.co.il or info@easycare.co.il, or call us at +972-2-5870875 / 1-700-70-80-93. You can also use our Contact page.
What is Easy Care Ltd.?
Easy Care Ltd. is a private Israeli company established in 2003 as a subsidiary of Tec-O-Pharm Group, specializing in the import and marketing of Medical Devices across Israel.
Is this website intended for patients or healthcare professionals?
This website is intended for both patients seeking general product information and healthcare professionals looking for product details. All clinical decisions should be made in consultation with a licensed medical professional.
Legal
Privacy Policy
Last updated: January 2025
Tec-O-Pharm Libra Ltd. (“we”, “our”, or “the Company”) is committed to protecting the privacy of visitors to this website. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
1. Information We Collect
We may collect the following types of information when you visit our website or contact us:
- Personal identification information (name, email address, phone number) when voluntarily submitted via contact forms.
- Usage data such as IP address, browser type, pages visited, and time spent on the site, collected automatically via analytics tools.
- Cookies and similar tracking technologies as described below.
2. How We Use Your Information
Information collected is used solely for the following purposes:
- To respond to inquiries submitted through our contact form.
- To improve the functionality and content of our website.
- To comply with legal and regulatory obligations.
- To analyze website traffic and usage patterns in aggregate, anonymous form.
3. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You may configure your browser to refuse cookies; however, this may affect the functionality of certain parts of the website. We do not use cookies for advertising or cross-site tracking purposes.
4. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where required by law or necessary to operate our services (e.g., hosting providers). Any third-party service providers are bound by confidentiality obligations.
5. Data Retention
We retain personal data only as long as necessary for the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 24 months unless otherwise requested.
6. Your Rights
Under applicable Israeli privacy law (Protection of Privacy Law, 5741-1981) and where applicable the GDPR, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at office@toplibra.co.il.
7. Medical Disclaimer
The content on this website is provided for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of the website following any changes constitutes acceptance of the updated policy.
Legal
Terms of Use
Last updated: January 2025
By accessing and using the Tec-O-Pharm Group website (the “Site”), you agree to be bound by the following Terms of Use. If you do not agree to these terms, please discontinue use of the Site immediately.
1. Acceptance of Terms
These Terms of Use govern your access to and use of the Site operated by Tec-O-Pharm Libra Ltd., registered in Israel. By using this Site you confirm that you are at least 18 years of age and capable of entering into a legally binding agreement.
2. Informational Purpose Only
All content published on this Site is provided for general informational purposes only. Nothing on this Site constitutes professional medical, legal, regulatory, or financial advice. Product information is intended as a reference and must not replace consultation with a licensed healthcare professional.
3. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, product names, and page layouts, is the property of Tec-O-Pharm Libra Ltd. or its content suppliers and is protected under Israeli and international intellectual property laws. Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.
4. Product Information Accuracy
While we strive to ensure that product information on this Site is accurate and up to date, we make no warranties regarding completeness or accuracy. The official and legally binding product information is that approved by the Israeli Ministry of Health, available at israeldrugs.health.gov.il.
5. Third-Party Links
This Site may contain links to external websites, including the Israeli Ministry of Health drug registry. These links are provided for convenience only. Tec-O-Pharm Group has no control over the content of external sites and accepts no responsibility for them.
6. Limitation of Liability
To the fullest extent permitted by law, Tec-O-Pharm Libra Ltd. shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to use, this Site or its content. This includes any reliance placed on information published herein.
7. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the State of Israel. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in Israel.
8. Modifications
We reserve the right to modify these Terms of Use at any time without prior notice. Your continued use of the Site following any modifications constitutes your acceptance of the revised terms.
9. Contact
For any questions regarding these Terms of Use, please contact us at office@toplibra.co.il or via our Contact page.